At The Back and Neck Pain Center, conveniently located in Monterey, we want you to feel comfortable with us while at the same time delivering the results you desire. We pride ourselves on offering that good “old fashion” customer service while helping our patients become pain free. Our trained staff will help you with answering your insurance or Medicare questions and will handle all necessary billing so that you can get the care that you need. Our goal with each new patient regardless as to whether they are a top level athlete or just the “average joe” is to first and foremost determine if they have a condition that we can help with. This may seem obvious but it is extremely important. We don’t want to waste anyone’s time or hard earned money. If you have a condition we don’t feel we can help, we will likely be the first to tell you.